Health and Safety Policy for Man and Van Tolworth

This Health and Safety policy sets out how Man and Van Tolworth manages health, safety and welfare for our team, customers, visitors and members of the public. Our services include home and office removals, loading and unloading, short-distance moves and related transport activities. We aim to provide a safe and healthy working environment at all times and to minimise hazards during all moving and handling operations.

Our Health and Safety Statement

Man and Van Tolworth is committed to preventing accidents and work-related ill health. We will identify, assess and control risks associated with removal work, including lifting and carrying, vehicle use, access to properties, and handling of customer belongings. We will provide information, instruction and supervision to ensure that all activities are carried out safely and responsibly.

Health and safety is the shared responsibility of management, staff, contractors and customers. Everyone involved in a move is expected to co-operate with this policy and to act in a way that protects themselves and others.

Responsibilities and Management

The management of Man and Van Tolworth is responsible for implementing this policy and reviewing it regularly to ensure it remains effective and up to date with current removal practices. Management will:

Ensure that risk assessments are carried out for removal and transport tasks. Provide clear guidance to staff and contractors on safe working procedures. Maintain vehicles, equipment and tools in a safe and roadworthy condition. Investigate incidents and near-misses to identify lessons and prevent recurrence. Allocate adequate resources for health and safety training and improvements.

All employees and regular contractors must:

Take reasonable care of their own health and safety and that of others affected by their actions. Follow safety instructions, training and safe systems of work. Report hazards, defects, accidents and near-misses immediately to management. Use equipment, vehicles and protective gear correctly and only for their intended purpose.

Risk Assessment and Safe Working Practices

Before undertaking a removal job, Man and Van Tolworth staff will consider the risks associated with the property, access routes, parking, lifting needs, and any specific items such as heavy furniture, fragile goods or equipment. Where necessary, we will adjust the team size, equipment or method of work to manage these risks safely.

Typical safe working practices include:

Planning parking and vehicle positioning to avoid reversing where possible and to minimise carrying distances. Checking walkways, entrances, staircases and lifts for obstructions, damage or slip and trip risks. Using appropriate lifting techniques and teamwork to handle heavy, bulky or awkward items. Using trolleys, dollies, lifting straps and other aids where suitable. Avoiding overloading vehicles and securing loads so they cannot move in transit. Protecting property features such as floors, doors and walls where possible to avoid damage or hazards.

Manual Handling and Lifting

Manual handling is a key part of removal work and carries a risk of strains, sprains and back injuries if not managed properly. Man and Van Tolworth is committed to reducing manual handling risks by:

Training staff in good posture and lifting methods, including team lifting. Encouraging assessment of load weight, shape and stability before lifting. Avoiding unnecessary carrying by planning efficient routes and using handling equipment. Rotating tasks where possible to reduce repetitive strain. Refusing to lift items that are excessively heavy or unsafe to move without additional help or equipment.

Employees and contractors are expected to speak up if they believe a particular lift or carry is unsafe and to request assistance or alternative methods.

Vehicle Safety and Driving Standards

Safe vehicle use is central to our operations. Man and Van Tolworth will ensure that vehicles used for removals and transport are properly maintained, insured and suitable for the loads they carry. Drivers must obey road traffic laws, drive considerately and allow extra time for loading, unloading and travel.

Key vehicle safety measures include:

Pre-use vehicle checks for tyres, lights, mirrors, fuel, and visible damage. Securing loads within the vehicle to prevent shifting or falling during transit. Observing speed limits and drive-time limitations where applicable. Avoiding the use of mobile phones or other distractions while driving. Planning routes to minimise congestion and difficult manoeuvres where possible.

Only authorised and competent drivers are permitted to operate company vehicles.

Use of Equipment and Protective Gear

Where appropriate, staff will use equipment designed to make work safer and more efficient, such as trolleys, moving blankets, straps and ramp systems. All equipment must be checked regularly and removed from service if defective.

Protective gear may include gloves, safety footwear, high-visibility clothing and other items suitable for the task and environment. Staff are expected to use the protective gear provided as instructed.

Customer and Public Safety

Man and Van Tolworth recognises its duty to protect customers, visitors, neighbours and other members of the public during removal work. We will:

Keep access routes as clear as reasonably possible during loading and unloading. Use clear communication to ask customers and others to stay clear of active lifting and vehicle areas. Avoid blocking pavements, entrances and emergency exits as far as practical. Take care when carrying items through shared areas in residential and commercial buildings.

Customers are requested to co-operate with any safety instructions given by our team and to keep children and pets away from loading zones and vehicle access points.

Training, Information and Supervision

We provide our team with suitable information and guidance relevant to their role, including safe lifting, correct use of equipment, vehicle safety and incident reporting. New staff are introduced to our health and safety expectations as part of their induction, and further instruction is given as needed when tasks or equipment change.

Supervision is arranged according to the complexity and risk of the removal work, with more experienced staff overseeing higher-risk activities when required.

Accident Reporting and Emergency Procedures

All accidents, injuries, near-misses and dangerous occurrences during removal operations must be reported to management as soon as possible. This enables us to record details, investigate causes and take corrective action. Where appropriate, we may revise risk assessments, procedures or training to prevent recurrence.

In the event of an emergency, such as fire, serious injury or road traffic collision, staff must follow emergency services instructions, prioritise life and safety, and inform management at the earliest safe opportunity.

Policy Review and Continuous Improvement

Man and Van Tolworth is committed to continual improvement in health and safety performance. This policy will be reviewed periodically and after any significant incident, operational change or relevant update in best practice for removal and transport services. Feedback from staff, customers and partners is welcomed and may be used to refine our approach.

By working together and following the principles set out in this Health and Safety policy, we aim to deliver removal and transport services that are not only efficient and reliable but also safe for everyone involved.



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Get an excellent man and van Tolworth service worth your money

As you must have gathered by now, we excel in providing the best moving experience to all people moving. We understand the people’s needs are gradually diversifying when it comes to organizing property moves. That is why, even as a man and van service, we provide more than what our professional name suggests. Our excellent service has made us extremely popular in the local region and we are the first choice of many residents here. Use our services once and you will understand why. Get in touch with man and van Tolworth today to speak with our representatives.

Transit Van 1 Man 2 Men
Per hour /Min 2 hrs/ from £60 from £84
Per half day /Up to 4 hrs/ from £240 from £336
Per day /Up to 8 hrs/ from £480 from £672

Contact us

Company name: Man and Van Tolworth Ltd.
Opening Hours:
Monday to Sunday, 07:00-00:00

Street address: 148 Chiltern Dr
Postal code: KT5 8LS
City: London
Country: United Kingdom

Latitude: 51.3983000 Longitude: -0.2799800
E-mail:
[email protected]

Web:
Description: Need help with your move? Contact us and we will be glad to provide you with our expert man and van services in Tolworth, KT5.
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